Refund Policy and Grievance Redressal
This Refund Policy is part of our Terms and Conditions. Please read it carefully.
1. PRICING, FEES, AND PAYMENT TERMS
(a) Charges and Fees in respect of Pro Services:
(I) Charges and Fees that you pay are final and non-refundable, unless otherwise determined by Blys or required by the applicable laws. Under certain laws, you may be entitled to a refund or other remedies for a failure in the provision of the Services.
GRIEVANCE REDRESSAL
2. GRIEVANCE REDRESSAL
(a) You may contact our designated Grievance Redressal Officer with any complaints or queries relating to the Services or these Terms through registered post or through email, details of which are provided below:
Name: Sumit Kumar Designation: Associate Vice President – Customer Experience Email Address: grievanceofficer@blys.in
(b) We shall ensure that your complaint is resolved within timelines prescribed by applicable laws.